Shipping

Dry Goods - FREE SHIPPING on Dry Goods Orders Over $99 (Ontario & Quebec Only)*

    We ship by Canada Post and UPS usually the same day for orders received by noon on in-stock items.  For faster delivery you can choose your preferred method in the shopping cart and your shipping cost will be calculated automatically. 

    *Salt and other bulk items do not qualify for free shipping but can be picked up in store.

    *Fresh and Frozen Food is available for pickup or local delivery.

    *Remote Postal Codes may not be applicable for flat rate or free shipping.  Contact us before ordering. 

    Store pickup orders:  can be ready within 1 to 2 hours during business hours.  You will receive an email or phone call regarding any back ordered items and to confirm when your order is ready. 

    Corals & Live Products - available for in store purchase.   

    Winter Shipping Policy: We understand that reefing is a year-round commitment. However, due to freezing temperatures in the winter, we may hold your shipment of liquid goods if there is a risk of them freezing in transit. To mitigate this, we aim to ship using Canada Post at the beginning of the week and may suggest selecting overnight shipping. We also encourage the use of signatures upon delivery to prevent your package from being left outdoors unattended. Please note that frozen and leaking items due to freezing are not covered by the courier or our returns policy. If you have any concerns, please contact the store before ordering. 

     

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